.Gov change the rules on PO Box use - we can help!

Anthony Helps • October 9, 2024

Learn about the new rules

New .gov Rules: No More PO Boxes for Registered Business Addresses

Starting March 4, 2024, a significant change has been introduced by the Economic Crime and Corporate Transparency Act 2023: PO Boxes are no longer acceptable as registered office addresses for businesses in the UK1. This new rule aims to ensure greater transparency and accountability in business operations.


Why the Change?

The primary reason for this change is to ensure that companies can be reliably contacted and held accountable2. A PO Box does not provide a physical location where legal documents and important correspondence can be served. By requiring a physical address, the government aims to make it easier for regulatory bodies, clients, and partners to reach businesses.


What Constitutes an "Appropriate Address"?

An "appropriate address" must meet the following criteria:

  1. Physical Location: The address must be a physical location within the UK.
  2. Awareness: The company or someone acting on its behalf must be made aware of any post delivered to this address.
  3. Confirmation of Delivery: It must be possible for the sender to get confirmation of delivery.


Impact on Businesses

Businesses must now ensure their registered office address complies with these new requirements. Using a third-party agent's address, such as an accountant or solicitor, is still allowed, provided it meets the criteria for an appropriate address7.


Compliance and Consequences

Failure to comply with these new rules could result in serious consequences, including being struck off the register8. It's crucial for businesses to update their registered office address to avoid any disruptions.


Next Steps for Businesses

  1. Review Current Address: Check if your current registered office address meets the new criteria.
  2. If it doesn't then Wetherby Business Centre can help, we have been providing registered addresses for businesses since the 1960s! - Call 01937 587171 for further guidance and packages.
  3. Update Records: If necessary, update your registered office address with Companies House.
  4. Notify Stakeholders: Inform clients, partners, and other stakeholders of the new address.



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